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Meet Technocom’s
Newest Technicians |
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Steve Connors and Billy Sanders have joined Technocom’s team of experienced technicians. Both hold numerous certifications in the Telephony field and between them they have more than 40 years of experience. Both excel at customer service. Billy works out of Technocom’s Washington office, while Steve is based in Oregon. These are just two of the many experienced, quality technicians we are proud to call Technocom employees!
Did you know that more than 80% of all Technocom technicians are Journeymen or otherwise fully licensed or certified? This training and experience level is another area where Technocom stands out.
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Does your phone system need
Spring Cleaning? |
Have you had staffing or office changes? Do you need maintenance to make your system more efficient and your company more productive?
Technocom has your solution. Our experienced technicians will help you get the most out of your communications investment. |
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Our new online survey was designed just for you! Check it out @ www.gotechnocom.com
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| Our New Website: To accompany the exciting news of our new company branding, Technocom rolled out a new website in March. The site will be continually updated, offering our customers information regarding all of our services. In addition, the site links directly to our customer service team to allow for quick and accurate service related communication. |
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Five Companies Complete
Branding Alliance – Merger Sets
Technocom Apart |
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In a unique merging of technology services companies, ESP Technologies, Connected Technologies, Managed Communications, LiveWire Technologies and Tech Heads have now joined as Technocom, Inc.
This new branding alliance allows Technocom to take advantage of our ability to service all of the communication and technology infrastructure needs in small and large business applications. Technocom’s comprehensive services include: |
- Voice and Data Cabling
- Telephony
- Carrier Services
- IT Networking
- Residential Services
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Technocom ranked 14th among Top Technology Service Providers and in the Top 50 Software and Technology Companies as recognized by the Business Journal.
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As a full–service provider, the company can work seamlessly to address the smallest of details and ensure the synchronization between project components. This one–stop–shop capability sets Technocom apart in the technology solutions market.
A trademark of each company was excellent customer service, a component that Technocom CEO, Rick McCloskey, is committed to
maintaining. According to McCloskey, "Dependable customer service is the company’s number–one priority."
Technocom will continue to operate out of its offices in Wilsonville, Oregon and Tigard, Oregon and Auburn, Washington.
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TechTalk
featuring Andy Cox, our
Resident Carrier Service Expert |
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| Q. What is Carrier Service? |
| A. The services that are provided by one of the many telephone companies. Many times, these services are complicated and difficult for the consumer to understand. They typically include flat business lines, market expansion lines as well as T1s, DS3s and OC3s. Internet access, point to point access, fiber optics and frame relay networks are examples of the multiple data communication services offered. |
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| Q. Why Technocom? |
A. Technocom can provide you with a single point of contact; a person who understands your company and its needs. Our carrier experts will partner with each customer to insure that their network is customized to meet the company’s specific needs. We work with many telecom carriers; including QWEST, Integra, Verizon, SBC/AT&T and others. We understand each of the available product strengths and differences. Besides optimizing pricing and specific services, we can tailor a program to include customized billing.
We also take pride in being available to our customers and accountable for our projects, including post–installation support. We provide a 24–7 service department, an important benefit as our customers can’t afford costly down time. |
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Community Service Continues
Over the past few months, Technocom has supported Abby’s Closet. The mission of this
local charity is to collect and distribute
prom gowns (free of charge) to high school
girls who might otherwise be unable to
attend their prom due to cost.
Technocom became involved as a drop off
site and collected 20 gowns, many from
its own employees.
www.abbyscloset.org
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